From discovery to delivery, we help clients invent the right product, design it well, and bring it to life.

With backgrounds at IDEO, Apple, NASA and BMW, our team blends decades of hands-on experience in design, engineering, and strategy—spanning work for the world’s most innovative companies, high-impact startups, and transformative public initiatives.

We combine human-centered research with deep technical expertise to uncover unmet needs, define strategic opportunities, and help clients move quickly from concept to prototype to market.

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Services

User research

We uncover unmet user needs to inform product requirements, ensuring every product or service we design is grounded in real human insight and meaningful value.

Activities include:

  • Conducting ethnographic research and field studies to reveal real-world behaviors

  • Mapping user journeys to identify opportunities and pain points

  • Leading co-design workshops that align users, clients, and teams

  • Creating personas and validation research that guide design decisions

Product, service & software design

We design experiences that connect human insight with technical and business realities, turning research into meaningful products, services, and digital systems.

Activities include:

  • Designing products, services, and interfaces that prioritize clarity and usability

  • Prototyping to test, refine, and accelerate development

  • Applying systems thinking to create scalable, coherent solutions

  • Collaborating closely with engineering and business teams to ensure alignment

Detailed design guidance

We ensure that design intent is carried through to production, bridging the gap between concept and delivery while supporting teams to execute with precision and clarity.

Activities include:

  • Translating design concepts into manufacturable, high-quality products

  • Developing prototypes to validate performance and usability

  • Partnering with engineering and vendors to resolve technical challenges

  • Overseeing implementation to maintain design integrity

Design advisor & design audits

We provide independent, expert perspective to strengthen design outcomes, align teams, and ensure that products and experiences meet both strategic and user goals.

Activities include:

  • Auditing products, interfaces, and systems for usability and consistency

  • Advising leadership on design direction, process, and capability-building

  • Evaluating experience quality and benchmarking against best practices

  • Turning insights into clear, actionable recommendations

Design industry liaison

We help organizations collaborate effectively with external design and engineering partners to ensure quality, efficiency, and alignment with business goals.

Activities include:

  • Identifying and managing design, engineering, and manufacturing partners

  • Developing clear briefs, scopes, and success criteria

  • Coordinating communication and maintaining quality oversight

  • Holding partners accountable to timelines and deliverables